1. Introduction
This Privacy Policy describes how Wondelino (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use wondelino.com (the “Website”).
2. Information We Collect
We collect the following types of information:
2.1 Information You Provide
– Names and ages for personalized content
– Photos for personalized products
– Email addresses for Wondelino Family membership
– Account information when you create an account
– Payment information when making purchases
2.2 Automatically Collected Information
– Device information
– IP address
– Browser type
– Pages visited
– Time spent on pages
3. How We Use Your Information
We use your information to:
– Create personalized products you order
– Process your payments
– Send Wondelino Family communications
– Improve our services
– Comply with legal obligations
4. Data Protection
4.1 Personal Photos
– Photos are deleted immediately after creating your personalized content
– Photos are not shared with third parties
– Photos are not stored in our database
4.2 Payment Information
– All payments are processed securely through Stripe
– We do not store credit card information
5. Information Sharing
We share information only with:
– Printing partners (for physical product delivery)
– Payment processors
– Shipping partners
We do not sell your personal information to third parties.
6. Data Storage
– We only store essential account information
– Personal data is stored securely in accordance with GDPR requirements
– We retain data only as long as necessary for service provision
7. Your Rights
You have the right to:
– Access your personal information
– Correct inaccurate information
– Request deletion of your information
– Opt out of marketing communications
– Request data portability
– Lodge a complaint with supervisory authorities
8. Children’s Privacy
– We do not knowingly collect information from children under 13
– Parents/guardians must provide and manage all information related to their children
– We delete any inadvertently collected children’s personal information
9. Cookies and Tracking
We use cookies and similar technologies to:
– Maintain your session
– Remember your preferences
– Analyze website usage
– Improve user experience
10. International Data Transfers
– We process data in the European Union
– We comply with GDPR requirements for international transfers
– We ensure appropriate safeguards for data protection
11. Changes to Privacy Policy
We may update this Privacy Policy. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or to exercise your rights, please use the contact form at the bottom of our website.
13. Legal Basis for Processing
We process your personal data based on:
– Contract fulfillment (for purchases and personalized products)
– Consent (for marketing communications)
– Legal obligations
– Legitimate business interests
14. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction
